We have children; can we get extra beds/cribs in the room?

Information regarding children and extra beds/cribs can be found under "HOUSE RULES" Please take note of the following:

• Any additional fees for children are not included in the reservation price.
• During the online booking process, please make your request for any extra bed/crib in the "Special Request" box provided.
• If you’ve already booked your stay, just click the link provided in your email confirmation or at My Trips in your Smartie account, to contact the property.
• We recommend calling the property prior to your arrival to guarantee your request. You can find the properties contact information in your confirmation email.

What is a "non-refundable?"

Every room has a different policy set to it (by the property).

A non-refundable policy means that a fee will apply if you decide to cancel or make changes to your booking. This fee is mentioned in the HOUSE RULES.

Where are the Cancellation Policies?

You can view the Cancelation Policy within the HOUSE RULES; policies vary for each property.

Can I request an extra bed in my room and will there be an extra fee?

Information regarding extra beds can be found under "Property Policies." Please take note of the following:

• Additional fees, if any, are not included in the reservation price, and are charged as an Add-on in the Options column, depending on Room Type.
• During the online booking process, please note your request for an extra bed/crib in the Special Request box provided.
• If you’ve already booked your stay, just click the link provided in your email confirmation or at My Trips within your Smartie account, to request an extra bed.
• We recommend calling the property prior to your arrival to guarantee your request. You can find the properties contact information in your confirmation email.